Cybersecurity Online Course Series

In 2016 RIT launched a free-to-try accelerated certificate in Cybersecurity. As the learning experience design team lead, I established the course design standards, information architecture, and the curricular map for the program. I ensured that complex technical content was accessible to a global audience in clear and simple English.

One of my key insights was that formative rigor was not needed in the early "try-out" courses. I moved students' practical exercises to the capstone course to minimize licensing costs in the virtual lab environment and optimize grader time.

This series has enrolled 310,000 students since launch and continues today. The course subjects include Fundamentals, Network Security, Computer Forensics, and Cybersecurity Risk Management.

Ethnography of Amateur Prosthetic Device Makers

To gain a deeper understanding of qualitative UX research methods, I undertook an interview-based study of 3D printing hobbyists who volunteer to fabricate upper-limb prosthetics for recipients matched through the e-NABLE project. This work highlighted gaps between established clinical practices and amateur volunteer efforts.

Based on the resulting report, I was invited to present at CHI, the top-tier conference for current HCI research.

Usability Testing Case Study: Clinical Lab Interface

While consulting for a medical device manufacturer I planned, gathered, analyzed and reported recommendations for the interface of a testing device for medical lab samples. This comprised heuristic analysis, in-person moderated testing, and prioritizing recommendations for redesign.

This whitepaper describes the case in detail.